A good portion of our overall business at Sales Automation Support is repeat business. As a services vendor, this is just where we want to be (for obvious reasons), but the advantages of long-term business relationships extend to our customers in a number of ways.
- Solid rapport with professionals who understand your business. When you engage SAS in a project, we operate from the perspective of being a part of your team. This means we’ll dive right in and ask about subjects that you might expect from your immediate peers in the workplace, like corporate finances, personal and professional backgrounds, and so on depending on the requirements of the project we’re dealing with.This is important because we’re able to put your firm in a richer, more comprehensive light once we understand what your company does, how it does it, and the preferences and guidelines that dictate its direction. This holds true whether you’re creating a proposal, a marketing campaign, or a capabilities statement – your input is the key that turns us from a neutral outside vendor to a natural extension of your company.
- Library of information. As you engage us in multiple projects over time, we build up a store of documentation, images, layouts, spreadsheets, and other similar materials pertaining to your firm. This library grows over time and is stored in one or more secure PCI-certified servers, acting as a ready resource for current and future development work as well as a reliable backup for your project source files.
- Development tasks start to become autonomous. With a documented history of prior project activity, a store of proposal materials, and a clear sense of how your company operates, SAS’s proposal development becomes more streamlined with every project. This can reach a point where some tasks become autonomous: You can focus on higher-priority tasks knowing that the more basic ones will be handled properly without any additional input from you.This applies most often to things like forms, template layouts, graphics, boilerplate narrative, cover letters and other such items, but also can apply to specific things like technical descriptions and staffing (for example), depending on the types of projects being pursued.
It’s easy to see how our customers benefit from repeat business with us. Communication, content, and familiarity all improve over time, leading to more efficient development and better, more refined deliverables for your important projects. Great things happen when you help us help you!
